Terms and conditions

Welcome to heliosproducts.gr and we would like you to read carefully the following terms of use. The website is provided, as it stands, by heliosproducts.gr under the terms and conditions set forth in this notice. By visiting the website or using material from the website heliosproducts.gr, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.


The content and information provided by the Website, including design, logos, logos, graphics, texts, documents, photographs, databases and in general any distinctive signs and copyrights of the Website, are the intellectual and industrial property of the Website. of heliosproducts.gr and are protected by the relevant provisions of Greek and EU legislation as well as international conventions. Exceptionally, the books, magazines, calendars, CDs and other products offered for sale are the intellectual property of heliosproducts.gr and / or third parties legally related to them, such as publishers, legal entities and / or natural persons as beneficiaries of the relevant rights.


Our company reserves the right to modify the applicable terms. Users should check for any changes and continue or stop using our website accordingly. Continuing to use is tantamount to accepting the modifications automatically.


Heliosproducts.gr precisely applying the principles of personal data protection, provided by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, PD 131/2003) as well as the Law on protection of consumers (L. 2251/1994) which regulates issues related to distance selling and the relevant provisions of the Greek law (L. 2472/1997) for the protection of the individual and the protection of personal data as supplemented by its decisions Chairman of the Committee for Personal Data Protection, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, states that it takes all reasonable measures for the fair handling and at the same time sufficient degree of protection and security of personal data. Our company undertakes that all personal data contained on our website will not be disclosed, sold or in any way disclosed / transmitted to third parties not related to it, without your consent, except for market research purposes, with the exception of the application of relevant legal dictates and to the competent authorities only.


Also, young people under the age of 17 should obtain permission from their guardians before submitting their personal data as we do not consciously collect personal information on children under the age of 17.


Heliosproducts.gr, for the orderly execution and delivery of the order to the customer, obligatorily transmits to a third party (external cooperating third party courier service providers) its minimum personal data for the completion of the order. Specifically, the name, address, city, postal code and contact telephone number of the recipient can be transmitted in order for the order to be implemented in full without any particular problems being identified during delivery. In case of refusal of the customer’s consent for the above transfer, he must come to the site of heliosproducts.gr to receive the order so that the above transfer of minimal personal data does not take place.


Heliosproducts.gr aims at the maximum degree of accuracy of the products available with the clear display of photos as well as descriptive data and comments. However, this website may have errors (typographical, numerical, imaging). The company does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any information mentioned in the respective product of this web portal.

Also, our website is not responsible for any redefinition of the selling price of the offered products, by their publishers, as well as for any graphic or numerical errors in the prices or other elements of the products.

Our company and its partners make every effort to ensure the smooth and efficient operation of the website, without guaranteeing that despite the necessary, high level safeguards and protections, its operations will be uninterrupted and without any kind of error free of viruses and the like. data.

Also, the website of heliosproducts.gr is not responsible for illegal use of a credit card by a non-holder, as long as its loss has not been declared to the Bank as it is the responsibility of the Customer to keep it.


Use the product categories you want. Then, if you decide the product you want to buy, you can call us at 26510 27118 and place your order by phone.


Heliosproducts.gr ensures compliance with the principles of Personal Data Protection when using the services of this website regarding e-commerce and distance selling, in agreement and compliance with international, European and domestic Greek law and in particular with provisions of Law 2251/1994 on consumer protection, Directive 2000/31 / EC and Presidential Decree 131/2003 on electronic commerce, as well as Law 2472/1997 on the protection of the individual and personal data such as has been supplemented with the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000 and the directives 95/46 / EC and 97/66 / EC.


Heliosproducts.gr expressly states that it is not going to make any illegal or improper use of your personal data and does not transfer in any way and for any reason to any third party personal data and information of users / visitors. Your personal information is permanently deleted at your request and is not given in any way to anyone. The submission of data for the purpose of using the services of heliosproducts.gr constitutes a position of responsible declaration of Law 1599/1986 and therefore any false declaration of data may draw the penalties provided by article 22 par.6 of the law.

Minor visitors / users of this website may access its services only with the consent of their parents or guardians.


Our company takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in a timely manner due to the sending of incorrect personal information by you.

In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data again every time a change occurs in them.

For your own better service and facilitation of your future purchases you should register as users of “heliosproducts.gr” when you first send an order request to our company, so during your first order request – you request a visit to open an account with us and create a user profile (Name and e-mail), using your own unique security codes (username & password). When you register as a registered user, the company may also you as a registered user agree to install a session cookies system solely for your identification and your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to declare your details from the beginning every time you visit heliosproducts.gr. Session cookies are deleted as soon as you are deleted by a registered user.

Our company collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with heliosproducts.gr and our communication with you for the completion of the transaction between us. In any case, you have the possibility of unimpeded access to your data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of heliosproducts.gr and / or for as long as your transactions with us are executed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed. .

Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of:

Data relating to the execution and settlement of electronic credit card payments and
The data that are absolutely necessary for the execution of your order by the companies that cooperate with us.
All your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions.

The user – consumer – member of heliosproducts.gr should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or grant the use of his data by third parties. It is also recommended to change the user password (password) at regular intervals. The company reserves the right for any loss due to faulty violation of the above obligations of the user – consumer – member of heliosproducts.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from company employees us.


We use cookies on our Website to manage sign-ups, to provide personalized websites and to tailor advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public is using our website and help to improve its structure and content. We can not verify your personal identity from this information. You can modify your browser settings to reject some or all cookies, except the absolutely necessary ones. Be aware that some features are only available through the use of cookies and if you choose to opt out of cookies, these features may not be available. Generally there are the following categories of cookies used on our website.

  • The necessary, otherwise, absolutely necessary cookies, are essential for the proper functioning of our website, allow you to browse and use their functions, such as access to safe areas or use the shopping cart. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website.
  • These cookies allow our website to remember the user’s choices such as username, language or region, in order to provide improved and personalized functions. They can also be used to provide user-requested services, such as video viewing or social media use. The information collected by these cookies may be anonymous and it is not possible to track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be restricted.
  • These cookies collect information about how visitors use our website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website. Along with our company’s internal statistics system, Google’s external Analytics application also helps provide statistics.

This cookie policy can be modified at any time. It is recommended that you refer to this regularly for any differences